AVA HomeCare
720.937.1500

HomeWhy AVA

Why AVA

A local agency that treats your family like our own.

AVA HomeCare has helped families in Aurora and the Denver metro since 2014. We're a licensed, non-medical home care agency with a local office in Aurora, and when you call, a real person answers. We get to know your family, and we stay in touch.

Call 720.937.1500 · Free in-home assessmentSee our services

Where Your Family Is Our Family

A family talking with a visitor at the kitchen table
Serving families since 2014

  • Since 2014

    Serving families in the Denver metro

  • Office in Aurora

    2600 S Parker Rd, Bldg 3, Ste 237

  • Licensed in Colorado

    Class B home care agency

  • Medicaid, private pay & long-term care insurance

    all accepted

  • Our own caregivers

    W-2 employees, not contractors

  • Free in-home assessment

    No cost, no obligation

Tatsiana Tarasava, Founder and Administrator of AVA HomeCare

Our story

Why I started AVA HomeCare

I started AVA HomeCare in 2014 with one simple idea: families deserve home care they can trust, from real people who answer when they call.

When someone you love needs help at home, it is often a time of change and worry. I wanted AVA to make that time easier. Our job is to help your loved one stay safe, comfortable and respected in their own home, and to help you feel at peace, knowing they are cared for by people who do this work with skill and with heart.

Every person has their own habits, routines and ways of doing things. We take the time to learn them, and we match each caregiver to your loved one's needs and personality, because the small details of daily life matter at home.

We work with families on Medicaid and with families who pay privately, and we treat every one of them the same way: the way we would want our own family to be treated.

That is what 'Where Your Family Is Our Family' means to me.

Tatsiana TarasavaFounder & Administrator, AVA HomeCare

What makes us different

Six reasons families choose AVA

  1. Caregivers who work for AVA.

    Every caregiver is our own W-2 employee, not an independent contractor. We hire, train, schedule and supervise them, so you always know who is responsible for your loved one's care.

  2. A local office you can reach.

    We're based in Aurora, not a call center far away. Our office is open Monday to Friday, 9 am to 5 pm. Current clients can call any time and leave a message; we return calls during office hours.

  3. The right caregiver, not just any caregiver.

    We match each caregiver to your loved one's needs, schedule, routines and personality. If it's not a good fit, tell us and we'll find someone else.

  4. Honest about what we do.

    We provide non-medical care at home. Our caregivers can run errands and pick up groceries and prescriptions on their own, but they never drive clients. We care for people in their own homes (houses and apartments), not in assisted living.

    See all our services

  5. Help with paying for care.

    We accept Health First Colorado (Medicaid), private pay and long-term care insurance, and we'll explain your options on the first call. We don't post rates, because cost depends on the care plan; we go over it together after the free assessment.

    Ways to pay

  6. Family can be part of the care.

    If your loved one is on an eligible Health First Colorado program, a relative may be hired through AVA and paid as their caregiver. Eligibility rules apply.

    Get paid to care for your loved one

Our caregivers

Careful choices, so you can feel at ease

Every caregiver is chosen, trained and supervised by us.

Every AVA caregiver is a W-2 employee of AVA, including family members we hire to care for a relative. We don't use independent contractors.

Carefully chosen

  • An interview and reference checks
  • A criminal background check and a sex-offender registry check
  • A check with Colorado Adult Protective Services (CAPS)
  • A check of the federal list of people excluded from health programs (OIG)
  • All checks are completed before a caregiver meets any client

Trained before the first visit

  • An orientation to AVA's policies and to client rights
  • Training in personal care and homemaking as Colorado requires
  • No experience? New caregivers without experience complete AVA's initial training before they start: interactive and online, on a website
  • A skills check, watched by a supervisor, before working on their own
  • Ongoing training every year, including safety, infection control and preventing abuse and neglect

Supervised all along

  • A supervisor checks on each client at least every 3 months
  • An in-person supervisor visit at least once a year, watching the care being given
  • The care plan is reviewed when needs change. For Medicaid clients, at least twice a year

Colorado licenses home care agencies through the Colorado Department of Public Health and Environment (CDPHE). AVA is licensed as a Class B agency for non-medical personal care and homemaking.

Working with AVA

What you can expect from us

  1. Before care starts

    • A free in-home assessment, at a time that suits your family
    • A written care plan we make together with you
    • Your rights and our service agreement explained and signed before the first visit

  2. While we care for your loved one

    • A caregiver matched to your loved one's needs and personality
    • Regular check-ins from a supervisor, by phone and in person
    • Updates for the family. Current clients can call any time and leave a message; we return calls during office hours, Monday–Friday, 9 am–5 pm

  3. If something isn't right

    • Tell your caregiver, call our office, or ask for the supervisor or the administrator
    • We follow up quickly
    • You can always contact the state (CDPHE) too; the phone number is in the client handbook we give you at the start
Call 720.937.1500 · Free in-home assessment

Our values

What we believe

  • Dignity. Every person deserves privacy, respect and a say in their own care.

  • Partnership. The client, the family and the caregiver work as one team, and everyone stays informed.

  • Respect for each person. Habits, routines, customs and faith matter at home. We respect them.

  • Showing up. Families count on us, so we keep our word and arrive on time.

Where Your Family Is Our Family

What people say

In their own words

5.0 on Google · 8 reviews

AVA Home Care provides an excellent customer service, clients all the time are happy… Hospitality is always at a high level.
Leo · Google review, June 2020
Very professional people to have business with. Big thanks for what you do!
Eli · Google review, March 2020
Efficient staff and very nice people!
Google review, March 2020
Read our reviews on GoogleLeave us a review

Caring for a family member?

You may be able to get paid for it through an eligible Health First Colorado program.

Learn how

Join our caregiver team.

No experience? We train you. New caregivers without experience complete AVA's interactive online training before they start.

See careers

For case managers and hospitals.

Refer a client for personal care or homemaking.

Refer a client

Questions about AVA

Good to know before you call

Yes. AVA HomeCare is licensed by the State of Colorado (CDPHE) as a Class B home care agency, which covers non-medical personal care and homemaking.

More questions about services, Medicaid and cost? See the Services FAQ

Let's talk about what would make life easier at home.

The first conversation is free, friendly, and comes with no pressure at all.

Call 720.937.1500Send us a message
Call now · Free assessment