Nondiscrimination Notice, Language Assistance, and Accessibility
AVA HomeCare, LLC
Last Updated: [Month Day, 2026]
Part 1. Notice of Nondiscrimination
Discrimination is against the law
AVA HomeCare, LLC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex. AVA HomeCare does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
AVA HomeCare provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
AVA HomeCare provides free language assistance services to people whose primary language is not English, when needed to communicate with us, such as:
- Qualified interpreters
- Information written in other languages
These services are free of charge and provided in a timely manner.
How to ask for help. If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact:
Tatsiana Tarasava, Founder & Administrator: Section 1557 Civil Rights Coordinator
AVA HomeCare, LLC
2600 S Parker Rd, Bldg 3, Ste 237, Aurora, CO 80014
Phone: 720.937.1500 · Relay Colorado: 711 · Fax: 1.877.599.3906
Email: info@avahomecare.com
If you believe we discriminated
If you believe that AVA HomeCare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Civil Rights Coordinator above. You can file a grievance in person, or by mail, phone, fax, or email. If you need help filing a grievance, Tatsiana Tarasava, Founder & Administrator, is available to help you. Our grievance procedure is available on request.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
- Online, through the OCR Complaint Portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
- By mail: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201
- By phone: 1-800-368-1019, TDD 1-800-537-7697
Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.
This notice is available on AVA HomeCare's website: [https://avahomecare.com/nondiscrimination]
Part 2. Notice of Availability of Language Assistance Services and Auxiliary Aids and Services
ATTENTION: If you speak a language other than English, free language assistance services are available to you. Appropriate auxiliary aids and services, to provide information in accessible formats, are also available free of charge. Call 720.937.1500 (Relay Colorado: 711) or speak to a member of our staff.
[Taglines: this same notice must also appear in at least the 15 languages most commonly spoken by people with limited English proficiency in Colorado. Paste the official HHS translations here; do not write new translations. See the builder note below.]
Part 3. Accessibility Statement
AVA HomeCare wants everyone, including people with disabilities, to be able to use our website.
Our goal. We are working to make avahomecare.com meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Our website uses large, readable text, strong color contrast, visible keyboard focus, text labels on form fields, and descriptions for images.
Known limitations. [List any known issues found in testing, or: "We are still testing some pages and the embedded map."] [CONFIRM after an accessibility check]
Need help or found a problem? If something on our website is hard to use, or you need information in another format (such as large print, or read to you over the phone), contact us and we will help:
- Phone: 720.937.1500 (Relay Colorado: 711)
- Email: info@avahomecare.com
- Mail: AVA HomeCare, LLC, 2600 S Parker Rd, Bldg 3, Ste 237, Aurora, CO 80014
Please tell us the page and the problem. We aim to respond within [__ business days]. [CONFIRM]
This statement was last reviewed on [date].